Exciting things are happening in fire and security! At Cherwell Technology, we believe kno

FAQ

Frequently Asked Questions

Got questions? We’ve got answers. Whether you're curious about our fire and security services, compliance requirements, or how our installation process works, this page covers the most common questions we receive. If you don’t find what you’re looking for, feel free to contact our team — we're here to help.

Maintenance & Support

Fire Safety Systems

Security Solutions CCTV Alarms Access Control

Network IT Infrastructure

Electrical Services

Our maintenance plans are designed to ensure the continued safety, performance, and compliance of your systems. Depending on the type of system (fire, security, electrical, or network), our plans typically include:

Scheduled servicing and system health checks
24/7 priority support and emergency call-out response
Compliance testing and certification (e.g., BS 5839, BS 7671)
Firmware and software updates (where applicable)
Detailed maintenance reports and service records
Preferential rates on parts, upgrades, and additional services

Each plan is tailored to suit the needs of your property and system type, helping you stay protected and compliant all year round.

Frequently Asked Questions

What’s included in your maintenance plans?